FAQ
- 01
A: RAFEXInteriorCoStore offers several shipping methods to ensure that your customized prints and artwork arrive safely and in a timely manner. Our standard shipping option guarantees delivery within 5-7 business days and is available at a flat rate across all U.S. locations. For those who need their orders faster, we offer expedited shipping, which ensures delivery within 2-3 business days. Additionally, for urgent requirements, we provide an express shipping option that delivers your order the next business day. All shipping options include tracking information, so you can monitor your order every step of the way. We also take great care in packaging our products securely to prevent any damage during transit. Shipping rates are calculated based on the selected method and the destination, and they will be clearly displayed at checkout. If you have any special shipping requests or need international shipping, please contact our customer service team, who will be happy to assist you with tailored solutions to meet your needs. At RAFEXInteriorCoStore, we are committed to providing excellent service and ensuring your artful designs inspire your living spaces without any hassle.
- 02
RAFEXInteriorCoStore offers a hassle-free return policy for customized prints and artwork. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Please ensure the items are in their original condition and packaging. Contact our customer service team for assistance with the return process.
- 03
To ensure the longevity of your art prints, it is recommended to keep them out of direct sunlight, avoid exposure to moisture, and handle them with clean hands. Using UV-protective glass or acrylic when framing can also help preserve the vibrant colors and quality of the prints.
- 04
You can reach RAFEXInteriorCoStore's customer support team email at ramya@rafexinteriorco.store . Our team is dedicated to providing excellent service and assisting you with any questions or concerns you may have.
- 05
Our art prints are created using museum-quality 240gsm art paper and giclée printers with a color optimizer. This ensures vibrant colors, exceptional detail, and a lifetime guarantee on the quality of the prints. Each piece is crafted to provide affordable luxury and a unique artistic experience.
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RAFEXInteriorCoStore accepts various payment methods, including credit/debit cards. All transactions are conducted in customer's local currencies wherever possible, ensuring a secure and seamless payment experience for our customers.